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Construction Contract Leads

Scope

Reference

NPH_2025_70

Description

Northamptonshire Partnership Homes (NPH) wishes to invite interested parties to bid for the provision of Estates Cleaning services to cover a number of the properties and sites managed on behalf of West Northamptonshire Council (WNC). NPH manages diverse estates comprising 851 blocks of general needs type residential accommodation serving the needs of 5800 dwellings, together with 2 blocks of older person type accommodation, plus third-party agreements with 2 extra care providers across Northampton, and an additional 2 developments catering for homeless provision. The term 'cleaning' in terms of the blocks and estates covers the provision of the following services:

•The cleaning of the internal communal areas of housing blocks and making sure they are free of litter, ensuring they are left clean and smelling pleasantly after every visit to site.

•The cleaning of any furniture in communal areas, particularly in Older Persons accommodation.

•Ensuring that the external communal areas are kept clean, litter & detritus free.

•Specialist cleaning to communal areas of some other individual schemes including those housing elderly residents, Older Persons Accommodation and those in need of extra support.

•Some ancillary cleaning and other associated duties.

•Assisting NPH in the removal of fly tipping (including items such as black bags, refuse sacks, small pieces of furniture) from inside and outside residential blocks and on estates.

•Other site based tasks which may be carried out on a regular basis to certain properties.

This contract relates mainly to the internal elements of the blocks managed by NPH and the communal areas around the estates, but includes bin stores, garage and parking areas, drying and recreational areas.

NPH is adopting the principles of the HouseMark Photo Book for the delivery and management of this contract and have also worked extensively with residents to establish the level of service that they require in respect of Estate Services. NPH will be expecting the successful tenderers to work with them in ensuring that this level of service, together with the standards identified in the HouseMark PhotoBook, are maintained. The minimum expected level of services has been identified as an "A" standard.

For more information about this opportunity, please visit the eSourcing portal at:

To respond to this opportunity, please click here:

Total value (estimated)

• £9,600,000 excluding VAT
• £11,520,000 including VAT

Above the relevant threshold

Contract dates (estimated)

• 1 July 2027 to 30 June 2031
• Possible extension to 30 June 2033
• 6 years

Description of possible extension:

Total 24 months as 12 months + 12 months or to suit the needs of NPH

Main procurement category

Services

CPV classifications

• 90910000 - Cleaning services
• 90911000 - Accommodation, building and window cleaning services
• 90911200 - Building-cleaning services

Contract locations

• UKF24 - West Northamptonshire

Participation

Legal and financial capacity conditions of participation

Public Liability - £10 Million

Employee Liability - £5 Million

Contractor All Risk£1 Million

The minimum eligible annual turnover is: £2 million averaged over three years

Technical ability conditions of participation

Organisational Accreditations/Qualifications/Certifications

British Institute of Cleaning Science (BICSc) (Mandatory)

A relevant ISO certification for:

Quality Management in line with ISO 9001 (Desirable),

Environmental Management in line with ISO 14001,

Health and Safety in line with ISO 45001 - such as SafeContractor / CHAS / ÂÜÀòÔ­´´line (Desirable)

Risk Assessments and Method Statements (RAMS) (Desirable)

Operative Accreditations/Qualification/Certifications

DBS Check (Mandatory)

COSHH Training (Desirable)

Manual Handling Training (Desirable)

Health and Safety Training (Desirable)

Safeguarding Training (Desirable)

Particular suitability

• Small and medium-sized enterprises (SME)
• Voluntary, community and social enterprises (VCSE)

Submission

Enquiry deadline

2 September 2026, 2:00pm

Submission type

Tenders

Tender submission deadline

14 October 2026, 2:00pm

Submission address and any special instructions

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

15 February 2027

Award criteria

Other information

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

NPH will conduct this procurement in two stages - Stage 1 - Initial Bid submission

This will comprise of submission of the procurement specific questionnaire, written quality response and pricing submissions. Submissions will be assessed out of a maximum 85% total score.

Stage 2 - Presentation and final award

The top 5 scoring combined price bidders bad on the quality and price submissions will be shortlisted to an in-person presentation stage. Any bidder outside of the top 5 will be rejected at this point and will not continue any further in the process. This presentation stage will be worth 15%.

Note where a bidder is within the top 5, but their combined written quality and pricing submission score (out of 85%) is more than 15% less than the next lowest ranked bidder then NPH reserve the right not shortlist them to the presentation stage. This is on the basis that even if the maximum score is achieved at the presentation stage the bidder cannot surpass the score achieved by the next highest ranked bidder and so could not be successful following the presentation stage.

Final Award

Following the presentations by the top 5 shortlisted bidders, the combined score for the shortlisted bidders (out of 85%) will be added to their presentation score (out of 15%) to form a total score out of a maximum possible 100%, and the award will be made to the bidder that has achieved the highest combined score, that being considered the most advantageous tender (MAT).

Contracting authority

Northamptonshire Partnership Homes

• Public Procurement Organisation Number: PGTJ-9157-YWQM

9-13 St. James Mill Road

Northampton

NN5 5JW

United Kingdom

Contact name: Karen Andrews

Telephone: 00000000000

Email: Karen.Andrews [at] westnorthants.gov.uk

Region: UKF24 - West Northamptonshire

Organisation type: Public authority - sub-central government