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Scope

Reference

Project-00239

Description

Anchor Hanover Group (Anchor) is seeking to appoint suitably qualified and experienced contractors to deliver water hygiene servicing, remedial works and planned preventative maintenance (PPM) across our portfolio, ensuring effective and compliant management of water systems.

Anchor is utilising a separated delivery model, with a total of 3 independent suppliers appointed for national risk assessment services as well as regional PPM and remedial works.

The procurement is therefore structured into the following lots:

Lot 1: Risk Assessments - National (1 supplier)

Lot 2: PPM and Remedials - North (1 supplier)

Lot 3: PPM and Remedials - South (1 supplier)

The scope of services within each lot is as follows:

Lot 1: Risk Assessments (National)

- Water Safety and Legionella Risk Assessments

- Identification of system risks and required remedials

- Production of reports detailing prioritised recommendations for remedial actions

Lot 2 and 3: PPM and Remedials (within designated region)

- Delivery of all identified PPM programmes:

- Execution of remedial works identified through risk assessments and inspections

- Reactive repair response services

- Routine servicing of water systems

- Legionella sampling

We invite any interested parties to complete our PSQ (Procurement Specific Questionnaire) and Conditions of Participation (CoP) by 30.06.2026 at 12:00 hours.

Our initial process will comprise an initial selection stage based on the PSQ and CoP responses, which is followed by a shortlist of suppliers being invited to participate in the Invitation to Tender (ITT) stage.

The procurement documents are available without restriction and free of charge via the following link:

Responses must be submitted electronically via this portal.

Total value (estimated)

• 拢18,000,000.01 excluding VAT
• 拢21,600,000 including VAT

Above the relevant threshold

Contract dates (estimated)

• 29 March 2027 to 28 March 2031
• Possible extension to 28 March 2034
• 7 years

Description of possible extension:

Additional 3 years subject to performance and mutual agreement.

Main procurement category

Services

Lot constraints

Maximum number of lots a supplier can be awarded: 1

Not the same for all lots

CPV classifications and contract locations are shown in Lot sections, because they are not the same for all lots.

Lot 1. Risk Assessments - National

Description

The scope of services within this lot includes:

- Water Safety and Legionella Risk Assessments

- Identification of system risks and required remedials

- Production of reports detailing prioritised recommendations for remedial actions

Lot value (estimated)

• 拢2,166,666.67 excluding VAT
• 拢2,600,000 including VAT

CPV classifications

• 90713100 - Consulting services for water-supply and waste-water other than for construction
• 90711100 - Risk or hazard assessment other than for construction

Contract locations

• UKC - North East (England)
• UKD - North West (England)
• UKE - Yorkshire and the Humber
• UKF - East Midlands (England)
• UKG - West Midlands (England)
• UKH - East of England
• UKI - London
• UKJ - South East (England)
• UKK - South West (England)

Same for all lots

Contract dates are shown in the Scope section, because they are the same for all lots.

Lot 2. PPM and Remedials (North)

Description

PPM and Remedials (North)

The scope of services within this lot includes:

- Delivery of all identified PPM programmes

- Execution of remedial works identified through risk assessments and inspections

- Reactive repair response services

- Routine servicing of water systems

- Legionella sampling

Lot value (estimated)

• 拢7,916,666.67 excluding VAT
• 拢9,500,000 including VAT

CPV classifications

• 90713100 - Consulting services for water-supply and waste-water other than for construction
• 50000000 - Repair and maintenance services
• 90721800 - Natural risks or hazards protection services

Contract locations

• UKC - North East (England)
• UKD - North West (England)
• UKE - Yorkshire and the Humber
• UKF - East Midlands (England)
• UKG - West Midlands (England)

Same for all lots

Contract dates are shown in the Scope section, because they are the same for all lots.

Lot 3. PPM and Remedials (South)

Description

PPM and Remedials (South)

The scope of services within this lot includes:

- Delivery of all identified PPM programmes

- Execution of remedial works identified through risk assessments and inspections

- Reactive repair response services

- Routine servicing of water systems

- Legionella sampling

Lot value (estimated)

• 拢7,916,666.67 excluding VAT
• 拢9,500,000 including VAT

CPV classifications

• 90713100 - Consulting services for water-supply and waste-water other than for construction
• 50000000 - Repair and maintenance services
• 90721800 - Natural risks or hazards protection services

Contract locations

• UKH - East of England
• UKI - London
• UKJ - South East (England)
• UKK - South West (England)

Same for all lots

Contract dates are shown in the Scope section, because they are the same for all lots.

Participation

Particular suitability

Lot 1. Risk Assessments - National

Lot 2. PPM and Remedials (North)

Lot 3. PPM and Remedials (South)

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

23 June 2026, 12:00pm

Submission type

Requests to participate

Deadline for requests to participate

1 July 2026, 12:00pm

Submission address and any special instructions

Please submit your responses electronically via the Anchor E-Procurement Portal -

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

3 November 2026

Recurring procurement

Publication date of next tender notice (estimated): 28 March 2033

Award criteria

Lot 1. Risk Assessments - National

Lot 3. PPM and Remedials (South)

Lot 2. PPM and Remedials (North)

Other information

Payment terms

30 days

Description of risks to contract performance

- Change to statutory maintenance standards or environmental/ waste legislation: Amendments to applicable legislation, standards or regulatory guidance during the contract term may require changes to the frequency, scope, or method of servicing and inspection activities, or license requirements.

- Addition and/or removal of Anchor properties to the contract area: The portfolio may change through acquisition, development, disposal, or changes in management responsibility for residential or care home properties during the contract term. This would require in-scope programme asset inclusion changes.

- Introduction of new asset types: assets not currently listed in the contract scope that require inclusion within either programme.

- Changes to Anchor Plans or Policies: Anchor's internal documentation is subject to annual reviews and may be updated in response to legislative changes, new risk information, or changes in building use.

- Evolution of asset monitoring and telemetry technology: Remote monitoring, telemetry, and smart sensor technology for water assets is developing rapidly. Anchor may adopt new solutions during the contract term that require the Contractor to integrate with or operate different systems from those specified at contract award.

- Changes to Anchor's asset management or job management systems: Anchor's internal asset management platform or the Contractor's job management system may be upgraded or replaced during the contract term, requiring changes to system interfaces, data formats, or reporting workflows.

- Access Risk: Access to properties may be restricted due to resident refusal, vulnerability or other operational constraints in case and housing settings.

- Availability of Resources: Availability of suitably qualified personnel and supply chain resources may fluctuate during the contract term, particularly during periods of peak demand. This includes potential constraints in labour capacity, the availability of materials or specialist components required for remedial works.

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

This procurement process will follow a multi-staged Competitive Flexible Procedure. An initial PSQ stage will be utilised to shortlist suppliers who will subsequently be invited to participate in the ITT stage. Following the evaluation of ITT responses, Anchor plans to undertake further stages with preferred bidders, including negotiation and the submission of a Best and Final Offer (BAFO) stage.

Further detail can be found in the IFT document.

Justification for not publishing a preliminary market engagement notice

UK2 Notice was published on 21st July 2025: https://www.find-tender.service.gov.uk/Notice/041786-2025

Contracting authority

Anchor Hanover Group

• Public Procurement Organisation Number: PYBH-1339-MTCJ

2 Godwin Street

Bradford

BD1 2ST

United Kingdom

Email: property.procurement [at] anchor.org.uk

Website: /

Region: UKE41 - Bradford

Organisation type: Public authority - sub-central government