Construction Contract Leads
London
Category Services
Type Tender
No. of Lots 1
Status Active
Published 1st Jun 2026
| Reference | ocds-h6vhtk-06aa98 |
| Common Procurement Vocabulary | Maintenance services of telecommunications equipment |
| Procurement Method | Open procedure |
| Value | £500,000 |
London
Category Services
Type Tender
No. of Lots 1
Status Active
Published 1st Jun 2026
| Reference | ocds-h6vhtk-06aa98 |
| Common Procurement Vocabulary | Maintenance services of telecommunications equipment |
| Procurement Method | Open procedure |
| Value | £500,000 |
Scope
Reference
TC2434
Description
Thames Water is seeking to procure a modern, resilient, and scalable Energy budget & billing validation system to support the accurate processing, validation, and management of energy consumption and invoicing data across our operational estate.
The solution will replace legacy processes with a secure, cloud鈥慴ased platform capable of integrating with our enterprise systems, improving data quality, strengthening financial assurance, and enabling more efficient operational decision鈥憁aking. The successful supplier will provide the software solution, associated implementation services, ongoing support, maintenance, and continuous improvement throughout the contract term.
This procurement aims to establish a long鈥憈erm partnership with a supplier who can demonstrate technical maturity, strong service delivery capability, and proven experience operating within complex, regulated environment.
Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 24 July 2026 at 12:00 noon.
Total value (estimated)
- 拢500,000 excluding VAT
- 拢600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 December 2026 to 30 November 2031
- Possible extension to 30 November 2034
- 8 years
Description of possible extension:
Thames Water envisages that the contract will be awarded for an initial term of 5 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.
Main procurement category
Services
CPV classifications
- 50330000 - Maintenance services of telecommunications equipment
- 72260000 - Software-related services
Contract locations
- UKI - London
- UKJ - South East (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
16 July 2026, 5:00pm
Tender submission deadline
24 July 2026, 12:00pm
Submission address and any special instructions
If you are interested in paricipating, please complete this form:
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 December 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | The award criteria for this procurement are defined at the ITN (Invitation to Negotiate) stage and are based on selecting the Most Advantageous Tender (MAT)-i.e. the best overall balance of quality... and cost, not simply the lowest price. Overall Award Approach (MAT) 鈥� The contract is awarded to the bidder with the highest total combined score across: o Technical o Commercial (price/value for money) o Legal (terms & conditions) 鈥� Scores are weighted and aggregated to 100% to identify the winning bid. In practice: 鈥� Technical quality is usually the most significant driver. 鈥� Price/value is also critical and can be heavily weighted. 鈥� Legal compliance is smaller but can still materially impact the score. 鈥� Technical Award Criteria 鈥� Technical scoring evaluates how well the solution meets requirements and delivers value. It includes: 鈥� Core areas assessed: 鈥� Solution specification & functionality 鈥� Implementation & delivery model 鈥� Integration capability 鈥� Data & reporting 鈥� Security & compliance 鈥� User experience 鈥� Innovation & continuous improvement 鈥� Mobilisation / transition approach | Quality | 70% |
| Commercial | Commercial scoring assesses value for money: 鈥� Bids are ranked from lowest price (most competitive) to highest 鈥� The lowest price gets full commercial marks 鈥� Other bids are scored relative to that... lowest price | Quality | 25% |
| Legal | Legal Award Criteria 鈥� Legal scoring (typically ~5%) evaluates: 鈥� Acceptance of terms and conditions 鈥� Impact of any derogations (exceptions) 鈥� Key factors: 鈥� Risk transfer to Thames Water... 鈥� Commercial/legal balance 鈥� Acceptability of proposed changes 鈥� Severe or poorly justified deviations can: 鈥� Reduce score significantly 鈥� Potentially invalidate the bid if unacceptable | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Utilities
Contracting authority
THAMES WATER UTILITIES LIMITED
- Companies House: 02366661
- Public Procurement Organisation Number: PNQQ-4647-DTCV
Clearwater Court
Reading
RG1 8DB
United Kingdom
Email: procurement.support.centre [at] thameswater.co.uk
Region: UKJ11 - Berkshire
Organisation type: Private utility