Service Support Supervisor
- Salary: £50000 - £60000 per annum + + Car + Pension
- Type: Full Time
- Region: UK - North West
- Town/City: Manchester, Greater Manchester
- Posted: 29/04/2026
- Listed in: Mechanical Engineering
- Reference: Manchester_1777465561
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Job Description
Service Support Supervisor
Manchester / Hybrid39 hours per week£50,000 - £60,000
The Role
Lead from the front. Keep engines running. Drive performance.
As a Service Support Supervisor, you'll take ownership of service operations-maximising engine availability, supporting engineers, and ensuring work is delivered efficiently, safely, and profitably.
What You'll Be Doing
Lead & coordinate service engineers and contractors
Plan & schedule maintenance to meet manufacturer standards
Support fault finding (remote & on-site)
Drive performance across service contracts and jobs
Manage costs while maintaining high service quality
Ensure compliance with health & safety standards
Keep customers satisfied with reliable, cost-effective service
What Success Looks Like
High engine availability across all contracts
Efficient, profitable service delivery
Strong team performance and utilisation
Excellent customer satisfaction
What You Bring
2+ years supervisory experience
Strong background in mechanical/electrical engineering
Experience with gas/diesel engines
Confident problem solver with good decision-making skills
Solid IT skills (Microsoft Office)
Full UK driving licence
Nice to Have
Gas Safe qualification
Health & Safety certification (e.g. CSCS)
Why Join?
Competitive salary up to £50K
Hybrid working
Hands-on leadership role with real impact
Opportunity to grow within a high-performing service team
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