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Repairs Manager

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RepairsManager
Location: Essex
Salary: £50,000 - £60,000
Sector: Social Housing

About the Role
We are currently recruiting for an experienced Repairs Manager to join a well-established contractor operating within the social housing sector across Essex. This is an excellent opportunity for a motivated professional with a strong background in reactive maintenance and team leadership to step into a key operational role.

You will be responsible for overseeing day-to-day plumbing operations, ensuring high-quality service delivery, and managing a team of engineers working across occupied properties. The role requires a strong understanding of SOR (Schedule of Rates) codes and the ability to drive performance in a fast-paced, reactive environment.

Key Responsibilities

Manage and support a team of plumbers and supervisors delivering reactive maintenance works

Oversee daily operations to ensure jobs are completed efficiently, on time, and to required standards

Monitor performance against KPIs, SLAs, and client expectations

Ensure accurate use and application of SOR codes for all works carried out

Liaise with clients, tenants, and internal teams to resolve issues and maintain high satisfaction levels

Conduct regular audits, toolbox talks, and performance reviews

Manage resource allocation, scheduling, and workflow optimisation

Ensure compliance with health & safety regulations and company procedures

Key Requirements

Proven experience in a Plumbing Manager or Supervisory role within social housing

Strong background in reactive maintenance environments

Essential experience working with SOR codes

Technical background in plumbing (NVQ Level 2/3 or equivalent preferred)

Experience managing operatives and driving team performance

Excellent organisational and problem-solving skills

Strong communication skills, both written and verbal

Full UK driving licence

What's on Offer

Competitive salary between £50,000 - £60,000

Career progression opportunities within a growing organisation

Supportive and dynamic working environment

If you are a driven Repairs Manager looking for your next challenge within social housing, we would be keen to hear from you.

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